Exceptional knowledge about perform visits with various workers. have actually gone there, as opposed to several other closer braches. Continue the good work!
Extremely Poor client service.
Exceptional customer support!
Awesome customer care
Whenever did this branch bank close?
Teller had been extremely rude.
Awesome bank. Really friendly.
Teller ended up being unapologetic.
Is the drive thru available for deposits?
The hours detailed because of this branch are drastically wrong.
Whenever i’ve banking questions, i usually turn to Teresa N. This woman is extremely knowledgeable and friendly. We admire this woman!
I bank during the Roseboro, NC branch and I also desire to compliment Erica on her behalf excellent solution. This woman is pleasant, understands her company, and it is an asset that is true BB&T. Many thanks Erica for the superior solution.
Terrible solution! 4 differing times in different years they will have refused to deposit cash into our account due to an error that is technical how a check had been made down. It had our names, but something different had been included. The teller this time that is last us to open up a merchant account with this title about it to be able to deposit it. On all 4 circumstances we took the check up to a various bb&t as well as the checks had been deposited without any issue after all. The deep creek branch is shutting and I also will not head to this bank once more. So irritating they have no good judgment.
Everybody else only at that location had been really professional and friendly. I might certainly suggest this location to my children and friends. Continue the good work!
I’ve had a tremendously stressful 3 days where I happened to be charged four overdraft charges, together with only explanation We have always been considering sticking with this bank is due to a rather good customer care rep called George, and a rather expert worker, Emory, in the Timberlake branch in Lynchburg VA. But a rather rude superior, Daryl, in the Wards branch in Lynchburg VA talked beside me in an exceedingly rude and unprofessional way, and I also want to see him fired for their incompetence and atrocious customer support. It is because of their awful overdraft policy, their lack of communication, their inability to correct their own bank error, and Daryl if I leave this bank.
To who it May Concern;My spouse and I also have actually resided in Annapolis for more than a 12 months and she actually is been a bb&t customer for several years. Today around 3pm she went along to the West Street Branch and attempted to cash two checks, but had been told she couldn’t! She asked for the supervisor and ended up being told these people were all on holiday. She asked them to check her account up and so they declined. Their unprofessional behavior is shocking even as we had been for the reason that branch that is same 3 weeks hence. We expect you’ll be contacted a received an official written apology or she shall simply shut her account and cancel her CC. Disgusted as to how she ended up being addressed!
Really nice individuals right here, but kindness just goes to date. Waited Almost couple of hours as well as the staff needs better training on particular procedures. Witnessed errors that are multiple must be corrected while here, plus numerous phone calls off to get appropriate procedures for things.
Went along to Ocean Pines branch to cash cost cost savings bonds. Was told at the Ocean Pines branch which they usually do not cash cost savings bonds and was presented with website to analyze cashing bonds. Nonetheless, we called 2 other BBT branches in Ocean City and so they suggested that BBT does money bonds. Generally seems to me that this teller simply did not like to make the time and energy to cash these. That is a branch that is never ever busy. Extremely disappointed with having less customer support. Will never recommend this branch to anybody!
Good bank, friendly staff, neat and hve the most effective coins
exceedingly helpful and pleasant that is VERY . Made 100 per cent certain I became pleased before I concluded my company . would recommend this branch to any or all . Many thanks to KRISTI and DIANNE
Ludicrous. Definitely ludicrous.. You call them and also you can not also get a person on the device.. Switching banks ASAP.
Super Workers. Constantly efficient and courteous.
When your bank teller posseses an event and a child along with your spouse. Accesses your acct that is personal and informative data on to my estranged husband yet there is nothing done! No morals! No code of conduct!
Maybe maybe perhaps Not too good. They failed to follow through on a purchase that we positioned on 4|11/18. I became told it might be prepared on 4/18/18, nevertheless they now state it should be on 4/25/18. I became told once I called today on Apr 20th that somebody called me in ref for this, nonetheless they didnвЂ™t leave an email. I delete the majority of my telephone phone phone calls If We donвЂ™t get a note. IвЂ™ve been using the services of them for 50 yrs, but this really upset me. They smudged by maybe perhaps not making a messag. IвЂ™m seriously contemplating changing to some other bank.
Folks. I was informed by an employee of a BB&T «bank» that they are not a bank today. Yes, take a visit. They’re not FDIC insured. NO, perhaps not insured because of the feds. Whenever did this take place. Wow.
I have banked with BB&T, solely (home loan, vehicle, checking, cost savings, etc) for 10+ years now. I am able to truthfully state that the consumer service has fallen so low that i will shut my account. Particularly the Millbrook branch away from nation Club Lane. Today ended up being the final straw. Went along to cash a bank given cashier’s check in the actual quantity of & $2500. The teller claimed that because of the level of the check, she could perhaps perhaps perhaps not cash it. Once I inquired about how precisely long it can decide to try get my money, she reported so it will be for a 2-4 time hold. Listed here is my issues :#1) **It actually just takes a day to clear, which she just twice checked, once I insisted.#2) ** and a lot of importantly, she had been incredibly rude and dismissive about this. To such an extent, that my child viewed me personally and whispered «wow she’s mean».Just surly and demonstrably unhappy together with her task. I became pretty cheerful to start with, explained that We required the money to get buy camper We’d present Indiana. BB&T is currently recharging $12 per month because of it’s customers that don’t have direct deposit. I have actually have 3 records at BB&T. That is $36 per month. Ridiculous. But since I have everything banking that is online auto draft I’ve simply dealt along with it. But that hateful, surly teller today had been the final straw. Planters Bank has COMPLIMENTARY checking without any minimum stability.